Privacy Policy

Last Updated: February 2026 ← Back to Home

1. Introduction

Welcome to Pivotify. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our job application tracking SaaS platform designed for new graduates, career changers, and military veterans transitioning to civilian careers.

By accessing or using Pivotify, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect several types of information to provide and improve our services:

Account Information: Email address, full name, and authentication credentials when you create an account.
Job Application Data: Information about job applications including company names, positions, application dates, status updates, notes, and related communications.
Resume Content: Resume text, work history, education, skills, and any other content you upload or input for AI-powered resume generation.
Usage Data: Information on how you interact with our platform, including features used, time spent, and activity logs.
Payment Information: Billing details processed securely through our payment provider (we do not store full credit card numbers).

3. How We Use Your Information

We use the collected data for the following purposes:

To provide and maintain our job search tools and application tracking features
To power our AI resume generation and optimization services
To analyze usage patterns and improve our platform
To process payments and manage subscriptions
To communicate with you about your account, updates, and support requests
To send marketing communications (with your consent, which you can withdraw at any time)

4. Third-Party Service Providers

We work with trusted third-party services to operate our platform:

Supabase: Our database and authentication provider for secure data storage and user management.
Stripe: Payment processing for subscription billing. Stripe handles all payment information in compliance with PCI-DSS standards.
OpenAI: Optional AI features for resume generation and optimization. Your resume data is only sent to OpenAI when you explicitly use AI-powered features.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption at rest and in transit, secure authentication, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccurate information in your account.
Deletion: Request deletion of your account and associated data.
Export: Download your data in a portable format.
Opt-out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at privacy@pivotify.io.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or business purposes.

8. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@pivotify.io

Company: Pivotify, Inc.